Thomas-Kilmann TKI Conflict Management Test
The TKI conflict mode instrument – or TKI personality test – is a great tool for understanding your personal style during conflict and for developing strategies in becoming more personally effective. You will receive a comprehensive report which details your conflict mode and also suggestions for personal development and in dealing with conflict more effectively. The report is self-explanatory and there is no need for personal feedback.
- To purchase, ‘Add to Cart’ and complete the checkout process.
- We will then be in touch by email with details on how to complete the questionnaire.
- We will respond within one business day.
- Once you have completed the questionnaire we will then send you your personal results.
- Please be aware that this is not an automated service.
£39 plus VAT
What is the Thomas-Kilmann Conflict Mode Instrument?
We are all very different; we have different values, different beliefs and different experiences of the world. Because of this, we naturally experience conflict when we interact with others. A self-scoring questionnaire, the TKI takes around 15 minutes to complete and helps you to understand 5 different conflict modes, when to use them and how to develop your comfort and flexibility in each.
The TKI conflict test has been the leader in conflict resolution assessment for more than 30 years and is designed to measure a person’s behaviour in conflict situations. “Conflict situations” are those in which the concerns of two people appear to be incompatible. In these situations, we can describe an individual’s behaviour along two basic dimensions: (1) assertiveness, the extent to which the person attempts to satisfy his own concerns, and (2) cooperativeness, the extent to which the person attempts to satisfy the other person’s concerns. These two basic dimensions of behaviour define five different modes for responding to conflict situations:
Thomas-Kilmann Conflict Mode Model:

TKI® is a registered trademark of The Myers & Briggs Foundation in the United States and other countries.
Thomas Kilmann TKI Personality Test. Take the TKI conflict test online.